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Lowes home centers would be the first place to look; they sell the
Whirlpool brand water heater. This is the fastest and most efficient way to find your water heater parts. Not
all the Lowes stores will carry the replacement thermocouple for the Whirlpool gas hot water heater. Call the
store first to confirm that your Lowes store carries the exact thermocouple you need before you drive all the
way down. Your second choice is to call or contact Whirlpool directly and ask them to send you a replacement
thermocouple free, if your water heater is still under warranty. Even if it is not, ask them for parts free
anyway, never hurts to ask.
The American Water Heater company
manufactures Whirlpool water heaters
. You can contact them at (877) 817-6750. You may have a different phone number located on your Whirlpool/American
water heater. You can also email Whirlpool customer service for this web page- http://www.whirlpoolwaterheaters.com/support/Contact.aspx
.
You can also contact Lowes customer care:
By Mail
Lowe's Customer Care
P.O. Box 1111
North Wilkesboro, NC 28656
By Phone:
1-800-445-6937
E-mail: customercare@lowes.com
Be aware that some older models of the
Whirlpool water heater use a thermocouple with left-hand threads. This means that it screws into the gas valve
in reverse of a normal right-hand threaded thermocouple. When you contact Lowes, Whirlpool, or American water
heater, you will need the exact model number of your water heater in order to acquire the correct
part.
In some cases, you may need to replace the
entire gas control valve or even the control and inner door seal to the combustion chamber. You can do this
yourself; however, Whirlpool recommends that you hire a professional. Always replace the inner airtight door
seal when opening the combustion chamber; this will prevent accidental gaps that could allow carbon monoxide
into your home.
Do not try and install a right-hand threaded
thermocouple in a left-hand thread waterheater gas control valve, you can easily ruin both water heater
components.
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